SHN: How To Buy

For your convenience, you can buy tickets on line, by phone, in person or by mail. We accept the following major credit cards: American Express, Visa, Mastercard and Discover. We also accept imprinted personal checks drawn on a California bank with valid California ID, as long as tickets are purchased 10 business days ahead of the performance date. We also accept cash. Ticketmaster Online: Convenience fees will apply to ALL online orders. Ticketmaster Charge-by-Phone: Ticketmaster handles all phone sales. Here are the Ticketmaster phone numbers for the surrounding Bay Area. All convenience fees will apply to phone orders:

There are no exchanges or refunds so please be sure to check your ticket order thoroughly before completing your purchase. Everyone who enters the theatre must have a ticket including children, even if they sit on your lap, and Accessible seating companions. Age restrictions do vary by show. In general, children under five, including infants, are not allowed. Curtain times are firm. Should you arrive late, you will be held in the lobby until the theatre staff determines an appropriate time to be seated by an usher. Of course by then, everyone in the theatre will know you were late. The shows are copyrighted so the use of cameras/picture phones with or without flash or any other recording device is strictly prohibited. Violators are subject to confiscation of film, tape, disk, cards, etc., ejection from the theatre, and financial damages. For your protection, all cameras, and picture phones should be placed in a pocket or purse (and kept there) when in the theatre. Cell phones, paging devices and other electronic equipment are disruptive to the performers and audience’s experience. Please take a moment to turn off all devices before entering the theatre.